This privacy policy explains why we collect personal information and how we collect, disclose, use, store, and protect your personal information. It also explains how to update any personal information provided to us or file a complaint when you have concerns.
What personal information do we collect?
We may collect personal information, including your full name, shipping address, phone number and email. We will not collect your financial information or keep the credit card number used to purchase the product because this information is collected by financial institutions that have their own privacy policies. If you receive a request for sensitive personal information (such as credit card details) in an email, please do not provide this information as the request may be fraudulent. You can help us identify fraud. If anything suspicious happens, please contact our privacy officer.
What is personal information?
Personal information is any information that can be used to identify you, such as your name, shipping address, phone number, and email information.
What if you don’t want us to collect your personal information?
Unless you wish, you do not have to provide us with any personal information. For example, whether you choose to buy our products or services, or receive our communications. If you choose not to provide us with your personal information, we may not be able to provide products or services or deal with you. When you use our website or web browser to search for our website or products, you can set the web browser to delete or reject cookies by selecting the appropriate settings on your browser.
In order to ensure the security of your personal information, all SMILEBOY employees must sign a privacy agreement, and all of them strictly enforce the company's privacy rights.
Questions or concerns?
If you have any questions or complaints about our privacy policy, please contact us and we will try our best to respond to your request within a week.